What changed, what shipped, and what remains

Estimating, quoting, reporting, and file search all ran on manual effort and knowledge locked in people's heads: high cost to serve, and high key-person risk.

A custom client system with four named AI employees working in Microsoft Teams across company memory, a knowledge map, file intake, profiles, tool connectors, and observability.

Knowledge workers had no shared home for prompts that work, and no fast, trustworthy way to interrogate dense Statement-of-Work documents.

A department-organized prompt library paired with an SOW review system. Parallel vector and knowledge-graph retrieval supports field-level citations, while the chat can return charts, tables, and drafted documents.