Concepts / AI employees & gateways DESIGN + TECHNOLOGY

One AI employee across your working channels.

Through gateways, the same AI employee works in Microsoft Teams, Slack, and email with the same knowledge, skills, and approval rules. Switch channels below.

#ops-requests · Microsoft Teams
D
10:42 AM
@Riley can you check if invoice #4482 from Vendor X matches our contract terms?
R
Riley · AI employee
Checked. The invoice assumes net-30, but the 2024 MSA amendment (§7.2) sets net-45. I've drafted a correction reply to the vendor. Approve to send?
Sources: MSA_VendorX_2024.pdf · §7.2 · invoice-4482.pdf
A DAY WITH RILEY
09:00Inbox triage & conflict checks
11:30Draft responses queued for approval
14:00Contract lookups with citations
16:45Day summary posted to the channel
ONE WORKING DAY

A day with Riley

Follow Riley as it works through a queue and escalates decisions.

07:00

Overnight triage

42 inbound emails sorted, classified and routed before anyone logs in.

09:30

Grounded drafts

Replies drafted with citations, queued in Teams for one-tap approval.

14:00

Smart escalation

A contract conflict it can't resolve goes to the right human, with full context attached.

18:00

Shift report

What was handled, what's pending, what needs you tomorrow, posted to the channel.

WHAT BREAKS WITHOUT IT

A chatbot answers; nobody finishes.

A chatbot can answer a question while leaving the underlying task untouched. The quote still waits for someone to open the ERP, copy the numbers, and route the approval. An AI employee carries the request through those steps under human supervision and reports the workflow status until the work is complete.

Ready to find where AI pays?

A 30-minute working session. Bring one painful workflow; we'll sketch the harness, the data pipeline and the cost curve.

BOOK A WORKING SESSION